International Shipping
Online International Ordering
International checkout is available in eligible international markets. All taxes and duties are included in the checkout price, providing a seamless delivery process. If you're not in an eligible market, please get in touch with us at info@floralgenius.com to place your order.
If you're a wholesale customer in Canada, Australia, the UK, and several European countries including Belgium, Denmark, Finland, France, Germany, Italy, Netherlands, Norway, Portugal, Spain, and Sweden, we recommend purchasing through Faire for best shipping rates. Click here to shop our wholesale store on Faire.
Eligible Markets
Floral Genius proudly offers intenational shipping to the following countries:
| UK | Canada | Mexico |
| Germany | France | Italy |
| Australia | New Zealand | Switzerland |
| Norway | South Africa | Spain |
| Poland | Netherlands | Ireland |
| Finland | Greece | Sweeden |
International Shipping Policies
All international orders are shipped via FedEx. The shipping fees include transit costs and applicable taxes and duties. If you have questions about the status of a shipped order, please contact FedEx directly with your tracking number.
If you are placing an order from outside the United States, it is your responsibility to understand your country’s restrictions, duties, and any special requirements in order to receive imported goods. If your country restricts packages based on the value of the contents, you must ensure that each order you place is within this limit. If you wish to place an order that exceeds that value, you should place separate orders, each within the limit.
Floral Genius, LLC has no control over additional fees and is not responsible for confiscated items, delayed orders, or any additional duties or taxes that may be imposed by your country’s customs office or other government agencies.
International packages returned to Floral Genius due to an incorrectly provided address or package refusal are ineligible for a refund of shipping fees and will be subject to a 20% restocking fee.
To learn more about our general shipping and delivery policy, please visit our Shipping and Delivery page.